REFUND & CANCELLATION POLICY

REFUND & CANCELLATION POLICY

This Refund & Cancellation Policy governs payments made to Mirai Compliance for professional consultancy services.

1. Professional Fees – Non-Refundable

  • All professional fees paid to Mirai Compliance are non-refundable
  • Once work has commenced, fees cannot be refunded under any circumstances

This includes:

  • Consultation
  • Documentation
  • Application preparation
  • Filing
  • Follow-ups

2. Government Fees

  • Government fees, challans, statutory charges, or penalties are non-refundable
  • Such fees are paid directly to government portals or authorities

Mirai Compliance has no control over government fee policies.

3. Cancellation by Client

  • If a client chooses to cancel services after work initiation, no refund shall be provided
  • If cancellation is requested before work starts, refund (if any) shall be solely at Mirai Compliance’s discretion, after deducting administrative charges

4. Rejection or Delay by Authority

No refund shall be applicable if:

  • Application is rejected
  • Approval is delayed
  • Additional documents are demanded
  • Rules change during processing

These factors are beyond consultant control.

5. Force Majeure

No refund shall be provided in cases including but not limited to:

  • Government system downtime
  • Policy changes
  • Natural calamities
  • Pandemic
  • Regulatory suspension

6. Chargebacks & Disputes

Clients agree not to initiate chargebacks or payment disputes after service commencement.
Any disputes shall be resolved through mutual discussion.

7. Acceptance of Policy

By making a payment, the client acknowledges that they have:

  • Read
  • Understood
  • Agreed

To this Refund & Cancellation Policy.